Legal
The Legal Documentation section provides full transparency into the terms, policies, and compliance commitments that govern the use of the CarbonX platform. It outlines the legal framework that protects both users and the organization, ensuring trust, accountability, and adherence to global data protection and sustainability reporting standards. Within this section, users can access all official legal materials, including: Terms of Service – Defines the rules, rights, and obligations governing platform access and use. Privacy Policy – Explains how user data, including emissions and organizational information, is collected, stored, and protected in compliance with GDPR and other international data privacy regulations. Data Processing Agreement (DPA) – Details CarbonX’s responsibilities as a data processor and ensures lawful handling of sensitive sustainability information. Cookie Policy – Describes how cookies and tracking technologies are used to improve user experience and analytics. Compliance & Certifications – Outlines adherence to environmental, reporting, and security frameworks such as ISO 14064, ISO 27001, and relevant GHG Protocol standards. This section is intended for legal teams, administrators, and compliance officers who need to review or reference official documentation related to data governance, intellectual property, privacy rights, and usage terms. By maintaining clear and accessible legal documentation, CarbonX reinforces its commitment to ethical operations, user data protection, and transparent sustainability management.
- Acceptable Use PolicyAt CarbonX, our mission is to empower you and your team to do your best work — every day. To make this possible, we’re committed to keeping our products and services reliable, fast, and distraction-free. To help us maintain that standard, we ask all users to use CarbonX responsibly. This means avoiding misuse or abuse of our products, services, and infrastructure. To clarify what we mean by “misuse” or “abuse,” we’ve established this Acceptable Use Policy. It outlines the behaviors and activities that are not permitted when using CarbonX.
- Third-Party Code PolicyThis Third-Party Code Policy supplements the CarbonX Customer Agreement (or any other agreement entered into between the Customer and CarbonX, collectively referred to as the “Agreement”). Capitalized terms used but not defined in this Policy have the meanings assigned to them in the Agreement.
- Copyright And Trademark Infringement NotificationCarbonX respects and protects the intellectual property rights of copyright and trademark owners, as outlined in this Policy. This Policy is incorporated by reference into the CarbonX User Agreement (the “Agreement”). Unless otherwise defined herein, all capitalized terms have the meanings assigned to them in the Agreement or related CarbonX legal documents.
- Technical and Organizational Security MeasuresSecurity is a core component of CarbonX’s platform, products, and operations. This document outlines CarbonX’s comprehensive security program, including our certifications, policies, and physical, technical, organizational, and administrative controls (collectively, the “Security Measures”). These measures are designed to protect Customer Data from unauthorized access, destruction, use, modification, or disclosure, and to ensure the confidentiality, integrity, and availability of our services.
- Data Processing AddendumThis Data Processing Addendum (“DPA”) supplements the CarbonX Customer Agreement, or any other written agreement entered into between the Customer and CarbonX governing the Customer’s use of CarbonX’s Products, Cloud Services, and any related Support or Advisory Services (collectively, the “Agreement”).
- GDPR Compliance Statement for CarbonXCarbon Trade AG (“CarbonX,” “we,” “our,” or “us”) is committed to protecting the privacy and security of all personal data in full compliance with the General Data Protection Regulation (GDPR) — Regulation (EU) 2016/679.
- Privacy PolicyWhat This Policy Covers Your privacy is important to us, and so is being transparent about how we collect, use, and share information about you. This Privacy Policy explains how Carbon Trade AG (“CarbonX,” “we,” “us,” or “our”) handles your personal information when you interact with us or use our products and services.
- Cookie PolicyCarbonX and our third party partners, such as our advertising and analytics partners, use various technologies to collect information, such as cookies and web beacons.